Housing issues can arise at any stage of a tenancy and may be difficult to deal with. We provide advice and practical guidance to help individuals understand their housing situation, know what steps to take, and communicate effectively with landlords or housing providers.

We can support you with:

• Housing applications, including council and housing association housing
• Understanding your housing rights and responsibilities
• Support if you are worried about losing your home or being asked to leave
• Guidance on renting from a private landlord
• Reporting repairs and maintenance issues in rented accommodation
• Help understanding how to raise concerns about the condition of your property with your landlord or housing provider
• Following up on housing-related enquiries with landlords or housing providers
• Advice and signposting around neighbourhood concerns and local housing-related issues

While we do not get involved in disputes between tenants and landlords, we can guide you on the correct steps to report issues, understand procedures, and access appropriate support services where needed.

Our aim is to help individuals feel informed, supported, and better able to manage housing-related issues and maintain safe and secure accommodation.